3 Semesters (12 Months)
Credential Awarded
Ontario College Diploma

About the Program

This twelve-month diploma program will develop the administrative and technological skills you will need in order to meet the demands of the current and emerging business environment. Through practical, hands-on training you will acquire a knowledge of business office procedures, document preparation, Microsoft Office applications, basic human resources practices, professionalism and ethics.

In three consecutive semesters, you will acquire the skills and knowledge usually offered in a four-semester program. This format allows you to complete the program and access the job market at non-traditional times. Fluency in English is critical to your success in the program and the business environment, and there is a strong focus on communicating effectively from the beginning of your program to graduation.

Required Keyboarding Speed

You must have a keyboarding speed of 50 words per minute (net) to graduate from this program.


Throughout this program you will develop the following skills:

  • Written communication, drafting and proofreading
  • Organization and time management
  • Scheduling and task coordination
  • Facility in basic accounting procedures
  • Proficiency in Microsoft Office applications

Work Experience

Field Placement

If you meet all the necessary academic requirements, you will be able to participate in an unpaid field placement that will allow you to acquire hands-on experience in a formal work environment. You may have a shared responsibility for securing a placement. The placement may take place after the third semester of classroom studies, extending the length of the program by one month. Successful completion of this placement is a requirement for graduation.

Your Career

When you graduate from this program, these are the types of career options that you can explore:

  • Executive assistant
  • Administrative assistant
  • Office manager
  • Executive secretary