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2 Semesters (8 Months)
Credential Awarded
Ontario College Certificate

Seneca is delivering this program in an online format in January 2021. Learn more about technical requirements for online learning.

About the Program

This eight-month Flight Services certificate program is offered in co-operation with major airlines giving you a competitive edge in the airline service industry.

You will develop the knowledge, skills and behaviour required to explore a rewarding career in the service-driven aviation industry. You will learn to perform a variety of functions, aircraft safety procedures and essential techniques to deliver exceptional passenger experience.

This program has common first-year courses with the Flight Services: Operations & Cabin Management diploma program. This allows students the opportunity to use their earned credits to pathway into the two-year diploma program, should they chose.


As an aspiring industry professional, you will study and work in a Seneca branded uniform helping you feel job-ready from the start. You must purchase the uniform at an additional cost.

iPad Requirement

All course documents and textbooks have been developed for use on an iPad. You are required to have an iPad by the first week of classes. iPads must be 4th generation or later with iOS 8 or higher and at least 2GB of memory. If you don't have an iPad with these specifications, you can get one through Apple for Higher Education Individuals Store where you will get an education discount.  

The 2020 summer semester will be offered online in response to COVID-19. Students will not be required to have an iPad or the Flight Services uniform until on-campus learning resumes.


Throughout this program you will develop the following skills:

  • strong communicators, extensive soft skills
  • solid core knowledge and technical skills
  • see the industry as a way of life and value lifelong learning 


Work Experience

Study Abroad Opportunity

As a student of this program, you will benefit from Seneca’s affiliation with international educational institutions promoting student exchange programs, travelling seminars, and other international exchanges. 

Your Career

When you graduate from this program, these are the types of career options that you can explore:

  • flight attendant
  • check-in/gate agent
  • airline concierge
  • reservationist
  • airport ground agent

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