Financial Services – Client Services (FSA)

This two-year diploma program equips you to succeed in the growing front–line client service areas of Canada's banking, insurance and investment sectors. You will learn about fundamental business principles and practices as well as specialized courses in financial planning, contact centre operations, mortgage lending and mutual funds.

• The collection, analysis and synthesis of information and products for clients
• Integrated insurance solutions
• Mortgage brokerage industry
• Call centre technology
• Developing and implementing financial strategies
  

• Outbound and inbound customer service officer
• Retail banking officer
• Customer service representative
• Mortgage specialist

As a successful graduate of this program, you will:

• Complete the Canadian Investment Funds Course (CIFC)^®
• Qualify for registration for sell mutual funds license