Skip to main content
4 Semesters (2 Years)
Credential Awarded
Ontario College Diploma

About the Program

This two-year diploma program is designed to introduce you to the concepts and techniques related to hotel and restaurant business, food preparation and service, and front and back office operations. You will learn to provide exceptional guest service, industry standard software applications, cultural diversity, and management skills.

As a student of this program you will acquire fundamental knowledge of the hospitality industry as well as marketing, financial analysis, accounting and intercultural team dynamics.


As an aspiring industry professional, you will study and work in a Seneca branded uniform, which will make you job-ready from the start. The uniform will be purchased by you at an additional cost.  


Throughout this program you will develop the following skills:

  • Service Leadership

  • Decision-making

  • Teamwork  

Work Experience

Study Abroad Opportunity

As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position at one of the following international institutions:

  • Federal Institute of Ceará (IFCE) Forteleza, Brazil

  • Zulu Nyala Game Lodge - South Africa

  • Les Roches International School of Hotel Management Switzerland

Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals. 

Your Career

As a graduate of this program, you may pursue future career options within:

  • Hotel front office

  • Food and beverage operations

  • Catering 

  • Resort operations 

  • Event and meeting planning

  • Banquet services

  • Human resources 

  • Room bookings

  • Marketing and sales

  • Hotel and restaurant administration

Industry Certifications

As an essential part of graduating from this program, you will obtain various industry certifications at an added cost. These certifications are: 

  • Smartserve

  • First Aid and CPR

  • Workplace Hazardous Materials Information System (WHMIS) 

  • Food Handling Certification

  • Guest Service Gold

Student Works and Experiences

What Our Employers Say

“The Donalda Club has proudly employed Seneca students over the last 8 years. Their outstanding work ethics and drive for success makes them some of our finest, most well-rounded staff. Each year, the Donalda Club embarks on a new season with goal-driven students from Seneca’s School of Hospitality and Tourism. The Donalda Club makes it their main goal to assist and develop each individual where their opportunities are endless.”

Antoinette Steede 
Executive Assistant & Human Resources Manager 
Donalda Club Toronto