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4 Semesters (2 Years)
Credential Awarded
Ontario College Diploma

Seneca is delivering this program in an online format in January 2021. Learn more about technical requirements for online learning.

About the Program

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.


As an aspiring industry professional, you will study and work in a Seneca branded uniform, which will make you job-ready from the start. The uniform will be purchased by you at an additional cost.  


Throughout this program you will develop the following skills:

  • Service Leadership

  • Decision-making

  • Teamwork  

Work Experience

Study Abroad Opportunity

As a student of this program, you are eligible to apply for a study abroad opportunity and may qualify for an externship placement position.

Externships are paid work term (also known as Work Integrated Learning) opportunities to also help you help you network with industry professionals. 

Your Career

When you graduate from this program, these are the types of employers waiting for you:

  • Hotel front office

  • Food and beverage operations

  • Catering 

  • Resort operations 

  • Event and meeting planning

  • Banquet services

  • Human resources 

  • Room bookings

  • Marketing and sales

  • Hotel and restaurant administration

Industry Certifications

As an essential part of graduating from this program, you will obtain various industry certifications at an added cost. These certifications are: 

  • Smartserve

  • First Aid and CPR

  • Workplace Hazardous Materials Information System (WHMIS) 

  • Food Handling Certification

  • Guest Service Gold


Student Works and Experiences

What Our Employers Say

“The Donalda Club has proudly employed Seneca students over the last 8 years. Their outstanding work ethics and drive for success makes them some of our finest, most well-rounded staff. Each year, the Donalda Club embarks on a new season with goal-driven students from Seneca’s School of Hospitality and Tourism. The Donalda Club makes it their main goal to assist and develop each individual where their opportunities are endless.”

Antoinette Steede 
Executive Assistant & Human Resources Manager 
Donalda Club Toronto