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Technical Communication

Program Learning Outcomes

This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Training, Colleges and Universities.

The graduate has reliably demonstrated the ability to:

  • Create a project plan to estimate scope, purpose, resources, and timelines for projects within the document development life cycle.
  • Analyze different contexts in which users, readers, and stakeholders use information to ensure content is relevant to the audience.
  • Apply writing methods to deliver content within various mediums for different audiences.
  • Use organizational design principles to structure digital and printed information for customer usability.
  • Revise content using all levels of editing and usability testing to improve written, visual, and web content for purpose, clarity, and style.
  • Produce print and electronic media that apply industry-led principles of style, design, layout, and format to address client goals and user needs.
  • Develop content strategies for managing and collaborating on content for various mediums to enhance the user experience.
  • Evaluate legal, ethical, and cultural issues to ensure deliverables demonstrate cultural competency and accessibility awareness for national and global audiences.
  • Employ entrepreneurial strategies to identify and respond to new opportunities across the technical communication field.