Seneca 360

Jane/Finch Community and Family Centre

Internal Communications Strategy

The Jane/Finch Community and Family Centre is a multi-service, community-based organization with a strong focus on poverty reduction through resident engagement, capacity building and anti-oppression.

Under the supervision of Professor Azhar Laher, Non-Profit and Social Sector Management (NPM) students Tahrim and Chloe helped the Jane/Finch Centre to develop an internal communications strategy to improve communication among employees. Both students interviewed and surveyed the employees before creating a thorough report outlining their findings and their recommendations for the organization.

“Seneca 360 provides an incredible opportunity for us students to leverage our in-class lessons and apply them to real-world settings. Being an international student who recently arrived in Canada, this platform provided me with valuable work experience and helped me build meaningful industry connections.”

-Tahrim Huda, Seneca 360 student


“We had a great experience working with Azhar, Chloe and Tahrim. The team was very invested in the project and took the time to really understand the organization, what issue we were looking to have supports for and the experiences of our staff.

The findings and information in the final report they presented were incredibly insightful and helpful, and we have already begun to discuss how to implement the recommendations.

I would absolutely recommend submitting to Seneca 360 for partnerships, and we are most definitely going to re-apply for future opportunities.”

-Pablo Vivanco, Jane/Finch Centre


“Being a part of Seneca 360 was a unique experience. I had the chance to work in a role that was related to my current field of study. Not only was I able to apply all the concepts, theories, and knowledge that I had just recently acquired, but was even able to reach out to my professors for advice and assistance regarding the project. Being able to work with professionals in the non-profit sector gave me a glimpse of what my future career would look like. The Seneca360 team, Catherine and Peter, were always supportive, leaving us with space for creative freedom. I enjoyed being able to create my own working schedule and able to interact with our client on a professional basis.”

-Chloe Tam, Seneca 360 student