HRM742 - Business Management and Organizational Behaviour

Outline info
Last revision date Feb 9, 2021 11:59:17 AM
Last review date Mar 17, 2021 12:16:58 PM

Subject Title
Business Management and Organizational Behaviour

Subject Description
This course eamines how people operate (perform and behave) in the workplace.  The study of organizational behaviour provides an understanding of how people behave and what motivates their contributions.  It reviews how people (individually and in teams) make decisions, respond to leadership, as well as navigate through an organization's structure and processes of politics, culture and change.

Credit Status
One credit.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Demonstrate an understanding of the dynamic role of the contemporary leader in Canadian business. Understand theories of leadership identifying essential skills and behaviours and analyze the impact of leadership in organizations.
  2. Identify the skills required to make effective, ethical decisions.
  3. Demonstrate an understanding of motivation theories.  Apply the principles of motivation to workplace situations including the elements of reward systems and job design.
  4. Demonstrate an understanding of the attributes of individuals, teams and team dynamics in organizations.
  5. Identify the issues and the effects of organizational power and politics.
  6. Demonstrate an understanding workplace stress and stress management.
  7. Identify conflict and conflict management strategies and the art of negotiation in the workplace.
  8. Identify the components of the communication model, the barriers to communication and discuss strategies for effective communication.
  9. Identify the elements of organizational culture, the functions of culture and strategies to change and strengthen organizational culture.
  10. Identify models of change, explain resistance to change and apply strategies to overcome resistance to change. Demonstrate an understanding of how to communicate the change effort.
  11. Identify the elements of organizational design and organizational structure. Identify forms of departmentalisation. Explain the impact of the contingencies of organization design on an organization.

Essential Employability Skills

    •  Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

    •  Respond to written, spoken, or visual messages in a manner that ensures effective communication.

    •  Use a variety of thinking skills to anticipate and solve problems.

    •  Locate, select, organize, and document information using appropriate technology and information systems.

    •  Analyze, evaluate, and apply relevant information from a variety of sources.

    •  Manage the use of time and other resources to complete projects.

Academic Integrity
Seneca upholds a learning community that values academic integrity, honesty, fairness, trust, respect, responsibility and courage. These values enhance Seneca's commitment to deliver high-quality education and teaching excellence, while supporting a positive learning environment. Ensure that you are aware of Seneca's Academic Integrity Policy which can be found at: Review section 2 of the policy for details regarding approaches to supporting integrity. Section 2.3 and Appendix B of the policy describe various sanctions that can be applied, if there is suspected academic misconduct (e.g., contract cheating, cheating, falsification, impersonation or plagiarism).

Please visit the Academic Integrity website to understand and learn more about how to prepare and submit work so that it supports academic integrity, and to avoid academic misconduct.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Accessibility Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.


However, it is recommended that students begin their studies with HRM701, Introduction to Human Resources Management, if they plan to pursue the Human Resources Management Graduate Certificate. 

Topic Outline

  • Introduction to Canadian business and organizational behaviour 
  • The foundations of business 
  • The forms of business ownership 
  • Organizational behaviour and the manager
  • Basic attributes of organizations
  • Organizational design 
  • Organizational culture 
  • The work ethic and work organization 
  • Managerial behaviour and performance
  • International dimensions of OB
  • Basic attributes of individuals - personality, values, attitudes, emotions, perceptions, motivation
  • Basic attributes of a group 
  • Group and inter group dynamics
  • Decision making and negotiation
  • Communication and conflict 
  • Power and politics
  • Business Ethics
  • Leadership
  • Job Design
  • Managing Diversity
  • Organizational Change
  • Individual Behaviour
  • Organizational Structure
  • Organizational learning

Mode of Instruction
In-Class/Online Virtual Classroom
A combination of teaching methods will be utilized which may include lectures, case studies, discussions, group and individual work.

Online Self-Directed
This course is delivered online. This may involve the use of digital materials and/or a text, group discussions, interaction with your instructor and online activities. 

Prescribed Texts
In-Class / Online Virtual Classroom and Online Self-Directed:

Title: Canadian Organizational Behaviour
Edition: 10th Edition
Author(s): McShane and Tasa
Publisher: McGraw-Hill
ISBN:  9781259271304

Texts may be supplied by the Seneca Bookstore. Contact the Bookstore for more information.

Reference Material
For guides on research and citations:

Required Supplies

Student Progression and Promotion Policy

Grading Policy

A+ 90%  to  100%
A 80%  to  89%
B+ 75%  to  79%
B 70%  to  74%
C+ 65%  to  69%
C 60%  to  64%
D+ 55%  to  59%
D 50%  to  54%
F 0%    to  49% (Not a Pass)
EXC Excellent
SAT Satisfactory
UNSAT Unsatisfactory

For further information, see a copy of the Academic Policy, available online ( or at Seneca's Registrar's Offices. (

Modes of Evaluation
Assignments are due on the dates specified. Should extenuating circumstances arise, contact your instructor prior to the assignment due date so that an appropriate course of action can be established. Late assignments may be subject to a penalty and may not be accepted after a set period of time.
In cases of cheating or plagiarism, the College Academic Policy will prevail. Please ensure that all assignments and reports are properly documented.
Students are referred to the following website for Seneca College Library style guides, Academic Honesty Policy and Copyright guidelines:
Dates for evaluations are specified in the weekly schedule addendum to this outline. The evaluation process may include, but is not limited to, tests, exams, assignments or presentations. Supporting documentation may be requested for absences or missed submissions due to medical or other reasons. Faculty must be notified immediately in the event of a missed evaluation. Upon acceptance of the absence, and applicable documentation, the weighting of the missed deliverable will normally be applied to the final exam.

English Competency

The ability to communicate effectively is essential for success in business. Therefore, you must demonstrate English competency in this course in both oral and written work. Ensure your written work includes correct sentence structure, spelling and punctuation. Always spell check, edit and proofread your work.

Grading is based on the following marking scheme: 

In-Class / Online Virtual Classroom   Online Self-Directed (14 weeks)
Term Test 25%     Discussions 20%
Assignment 20%     Individual Assignments 40%
Term Paper 20%     Group Assignment 10%
Exam 35%     Final Assignment 30%

Accelerated Online Self-Directed (7 weeks)
Discussion Assignments 2 @ 10% 20%
Individual Assignments (2 x 25%) 50%
Final Assignment 30%

Hybrid (classroom + online)  
Participation (online) 10%
Assignment #1 15%
Mid-term test 20%
Assignment #2 20%
Final Exam 35%

All Academic policies of the College at which you registered apply. This includes, but is not limited to, policies related to grading, supplemental exams, deferred exams and accommodations.

Please note: HRPA requires an overall average of 70% for the required courses, with no individual course mark lower than 65%.

Please retain this course outline document for future educational and/or employment use.

Approved by: John Wong1, Danielle Mercier