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Seneca Ombudsperson

The Ombudsperson Association Code of Ethics

Seneca's ombudsperson operates according to the Ombudsperson Association Code of Ethics.

The ombudsperson, as a designated neutral, has the responsibility of maintaining strict confidentiality concerning matters that are brought to his/her attention unless given permission to do otherwise. The only exceptions, at the sole discretion of the ombudsperson, are where there appears to be imminent threat of serious harm.

The ombudsperson must take all reasonable steps to protect any records and files pertaining to confidential discussions from inspection by all other persons, including management.

The ombudsperson should not testify in any formal judicial or administrative hearing about concerns brought to his/her attention. When making recommendations, the ombudsperson has the responsibility to suggest actions or policies that will be equitable to all parties.

Ombuds Office Location and Hours

Contact

Ombudsperson 416.491.5050 ext. 22029 Ombuds.Person@senecacollege.ca

Location

Newnham Campus, Room C3005

Scheduled Office Hours

Sept. 3 to Dec. 19

Tuesdays and Thursdays

12:30 to 4 p.m.

Note

Individual appointments to meet with the ombudsperson can be arranged outside of the scheduled hours and/or at any Seneca Campus.