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Computer Networking and Technical Support

Available: Summer, Fall, Winter

Program Description

Seneca's School of Information and Communications Technology (ICT) is a recognized leader in the Networking world. This program is built on partnerships with some of the most influential names in networking today: Cisco, IBM, Microsoft, Rogers and Sun. As a graduate of the Computer Networking and Technical Support diploma program, you’ll be prepared to succeed as a technical specialist in any computer support, local area network administration and internet management environment.

CNS is a four-semester program, with required subjects available year-round. That means you can choose to complete your studies in four consecutive semesters, starting in the fall, winter or spring. Or you could take a break between semesters.

Courses in this program are hands-on, helping you get the most out of your studies. Some of the subjects you’ll learn by experience include: computer hardware, applied Internet technology, system diagnostics, local area network installation and maintenance, data communication techniques and network administrative tasks.

Once you reach your third semester, you’ll have the opportunity to apply for transfer to the six-semester Computer Systems Technology co-op program.

Areas of Study

The Computer Networking and Technical Support program is comprised of practical subjects and focuses specifically on hands-on training delivered in specialty labs. You'll study in dedicated labs configured for environments such as Linux, Microsoft Windows, networking, hardware, Internet and IBM Series i. Through these labs, you'll also gain access to stand-alone, clustered and networked PCs, along with a host of LAN servers and mid-range computers.

Your subjects will include PC hardware, operating systems, Internet, HTML, Linux/ UNIX and Microsoft Windows Server administration, data communications, IBM Series i connectivity, web server installation, maintenance and security.

And finally, you'll benefit from experience with our industry partners' innovative products first-hand. Cisco, Microsoft and IBM are all present in our labs. Work with them in class or use the open learn areas to practice your work outside of class. You'll even have 24/7 access to Seneca's extensive computing services from external sites.

Campus

Duration

4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

Your Career

Start a career in PC Technical Support, Network Administration, Helpdesk Support, Internet Resource Management and many other areas that require strong technical support in secure networked environments. The Computer Networking and Technical Support diploma program provides you with strong technical and interpersonal skills - both are important professional skills that will give you an advantage as a technical support specialist in the computer industry.

Related Careers

PROGRAM LEARNING OUTCOMES

This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Advanced Education and Skills Development.

Admission Requirements

Program Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
    • Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics: (U) or (M)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Note

  • Although not required for admission, a home PC and Internet Service Provider (ISP) are recommended for your success in the program.

Program Costs

2017-18 ACADEMIC YEAR

Tuition – Domestic

$4,105

Tuition – International

$15,147

Book & Supply Costs

$1,850


Please note: All costs are approximate, may vary by campus and are subject to change at any time without notice. Parking, locker and some mandatory incidental fees are among the charges not included in the figures above.

Program Details

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Please take a few moments to view Important Academic Dates for your relevant term.

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Educationrequirements.

Note: ULG100 is a Supported Learning Group for ULI101. It is a fun, peer-facilitated study group to enhance your Linux/Unix learning by going over ULI101 course material covered each week. Students that attend SLG sessions on a regular basis tend to receive higher grades than students that don’t attend. This is an ungraded, but highly recommended session for all students taking ULI101, that will start in week 2 of the semester. More details are provided by your ULI101 Professor.

Admissions

Need to know more about your application and/or the application process? Reach out to our admissions advisors for assistance.

Domestic
Karishma Jacob 416.491.5050 ext. 22805 Karishma.Jacob@senecacollege.ca
International

Student Recruitment

Have questions about Seneca’s campuses, financial aid, student supports and more? Connect with one of our student recruiters for more information or to book a campus tour.

Student Recruitment
Additional Contacts

Program Coordinator

Nagham Kubba 416.491.5050 ext. 33593 Nagham.Kubba@senecacollege.ca

Program Chair

Mary-Lynn Manton 416.491.5050 ext. 33264 Mary-Lynn.Manton@senecacollege.ca

Why Choose Seneca?

Passionate, expert faculty from a range of professions


Real-world learning experiences through paid and non-paid work opportunities


Curriculums developed in collaboration with industry advisory committees


A variety of credentials offered from certificates, diplomas, degrees, and graduate certificates


Opportunities to pathway to higher level credentials at Seneca and other universities in our transfer partnership network