This Seneca program has been validated by the Credential Validation Service as an Ontario College Credential as required by the Ministry of Colleges and Universities.
Office Administration - Health Services
Program Learning Outcomes
As a graduate, you will be prepared to reliably demonstrate the ability to:
- Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics
- Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities
- Co-ordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information
- Operate and provide support to others related to the use of office equipment and technologies
- Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records
- Produce financial and client billing records for health services by compiling relevant information and using accounting software
- Produce health documents and reports using available technologies and applying industry standards
- Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team
- Identify and use non-invasive clinical tasks to support effective and efficient health service operations