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Overview

This program has been developed in consultation with the Toronto Chapter of the American Society for Quality (ASQ).

In today's world, quality competition is a fact of life. Companies require a workforce proficient in the principles and practices of quality control.

Originally developed and sponsored by the American Society for Quality (ASQ), Toronto Chapter, this program provides a theoretical and practical background in the field of Quality Assurance.

It is intended both for people currently working in the field of Quality Assurance and who seek to increase their knowledge, and for individuals considering employment in the field of Quality Assurance.

Information Session

New students are invited to attend an information session.

Career Opportunities

The student will be qualified for positions such as internal quality inspector, quality technician and quality engineer.

Graduate Opportunities

For more details on related occupations, job market information and career opportunities, please visit the Government of Canada website.

National Occupational Classification (NOC) - Government of Canada

The National Occupational Classification (NOC) provides a standardized language for describing the work performed by Canadians in the labor market. It gives statisticians, labor market analysts, career counselors, employers and individual job seekers a consistent way to collect data and describe and understand the nature of work.

Entry Requirements

If you intend to proceed towards a Quality Assurance Certificate, you must meet the program eligibility requirements as follows:

  1. Applicants should have Grade 12 English and Mathematics or equivalent education level.
  2. Admission to individual courses requires the necessary prerequisites.

New students must register in Quality Concepts (QAA110) which is the prerequisite for all other courses. Admission to individual courses requires the necessary prerequisites or permission of coordinator or advanced standing.

Prerequisites

It is your responsibility to ensure that program requirements and course prerequisites as outlined are met. Prerequisites are included for your academic protection. Knowledge of the prerequisite material is assumed by your instructor and instruction will proceed accordingly. Students lacking prerequisites not only jeopardize their own ability to succeed but present unnecessary interruption. If you lack appropriate prerequisites (or Transfer Credit for the prerequisite course) you may be asked to withdraw or transfer to a more appropriate course with the risk of academic/financial penalty.


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Curriculum

Certificate Requirements

Core Courses

QAA110
Quality Concepts
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Prerequisite(s):

Grade 12 English and Mathematics or equivalent

This course is designed for students interested in learning about some basic tools and concepts of quality.




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QAA120
Basic Statistics and Statistical Process Control
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Prerequisite(s):

Quality Concepts (QAA110)

This course introduces the basic concepts of statistics, useful process control tools and their workplace applications.




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QAA130
Quality Auditing I
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Prerequisite(s):

Quality Concepts QAA110

This course introduces the fundamental concepts and principles of auditing and how they apply in the workplace.




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QAA140
Statistics Level II
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Prerequisite(s):

Quality Concepts QAA110, Basic Statistics and SPC QAA120

This course covers more advanced statistical concepts and techniques for problem solving and quality improvement in the workplace.




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QAA150
Essentials of Quality Management
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Prerequisite(s):

Quality Concepts QAA110, Basic Statistics and SPC QAA120

This course introduces the student to the principles of management, quality systems and models, quality management tools, process management approaches and customer-focused organizations.




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Electives (Select 3)

QAA160
Reliability
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Prerequisite(s):

Quality Concepts QAA110, Basic Statistics and SPC QAA120, Advanced Statistical Techniques QAA140

This course introduces the fundamental concepts of reliability and applications in the workplace.




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QAA180
Quality Strategy and Leadership
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Prerequisite(s):

Quality Concepts QAA110, Essentials of Quality Management QAA150

This course expands the student's knowledge of quality management into strategy planning and leadership.




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QAA190
Quality Management III
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Prerequisite(s):

Quality Concepts QAA110, Essentials of Quality Management QAA150, Quality Strategy and Leadership QAA180

This course includes several topics in quality management: team processes, communications and training, managing suppliers, quality measurement and project management.




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QAA200
Inspection Test Metrology & Print Reading
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Prerequisite(s):

Quality Concepts QAA110, Basic Statistics and SPC QAA120

This course develops the knowledge and skills of the technician and inspector as well as anyone requiring a foundation in these topics. It introduces fundamental concepts and principles of print reading for the quality function. It touches on geometric dimensioning and tolerancing. The fundamental concepts and principles of inspection, metrology and calibration and how they apply in the workplace are covered.




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Credit for Prior Learning

Prior Learning Assessment

Earn college credits for what you already know!
Prior Learning Assessment is a method of assessing and recognizing learning that is equal to college level learning, but has been gained outside a traditional classroom (through work experience, volunteering, outside study, etc.). If you can prove that the knowledge you have gained meets the outcomes of a Seneca course, then credit will be awarded.

How does the PLA process work?
Prior Learning is demonstrated through a "challenge" process. The process measures learning through a variety of methods which may include tests, portfolio assessment, interviews, demonstrations, essays, and work samples. The method used will be determined in consultation with a Program Coordinator.
For more information and to determine if you are eligible for PLA, please call the Program Coordinator.

The process may take from 6 to 8 weeks.

Note: Not all courses can be challenged. For more information go to PLA website or contact your Program Coordinator.

Transfer Credit (Advanced Standing)

Many students who enter Seneca College will have earned academic credits in post-secondary educational institutions which they may be able to apply toward completion of a Seneca College program.

Requests for Transfer Credit must be for a specific course and must be accompanied by an official transcript and course outline. A minimum grade of "C" (60 percent) is generally required for a course to be considered for Transfer Credit.

Download a Transfer Credit Request form. An official copy of your transcript and applicable detailed course outlines should be attached and submitted. Please note it may take 4 to 6 weeks for a Transfer Credit decision.

More Information

Please visit the Degree and Credit Transfer Office.

Schedule

Fall Semester Winter Semester Summer Semester
QAA110
QAA120
QAA140
QAA160
QAA190
QAA110
QAA120
QAA130
QAA150
QAA180
QAA110
QAA120
QAA150
QAA200

Graduation/Convocation

When you meet all program requirements and become eligible for a certificate, diploma, or degree, you must inform the Registrar by completing a Graduation Application form and paying the graduation and alumni fee. Certificates, diplomas, and applied degrees are issued twice a year in the Fall (October) and Spring (June).

For further information including deadlines and fees, please visit the  Convocation website or contact the Convocation Office at 416-491-5050 ext. 77461.

Minimum Performance for Graduation

Students will only be eligible to graduate with a Seneca College certificate or diploma if they have maintained an overall good standing in their current program of study. Students in degree programs will be eligible to graduate when they have obtained an average of C (2.5 GPA) in courses in the main field of study, and an average of C (2.0 GPA) in all other courses.

Residency Requirements

A Faculty of Seneca College may recommended a student for a certificate, diploma or degree only after the student has earned a minimum of twenty-five percent of the credit for that program at Seneca.

Association

After receiving your certificate from Seneca College, you may consider writing the ASQ examination for the Certified Quality Technician (CQT), Certified Quality Inspector (CQI) or Engineer (CQE), or Certified Reliability Engineering (CRE).

Further information about ASQ may be obtained at 647-723-3811 or 1-800-248-1946 or www.asqtoronto.org or www.asq.org

Program Contacts

Cherry Langlois
Program Assistant
Cherry.Langlois@senecacollege.ca
416.491.5050 x22523


Louis Chan
Part-time Program Coordinator
Louis.Chan@senecacollege.ca
416-4915-5050 X 24108


Information Session

New students are invited to attend an information session.