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Tourism - Services Management - Global Tourism Business Specialization

Tourism - Services Management - Global Tourism Business Specialization

(Optional Co-op)

Program Code:GTB
Campus:Markham
Duration:4 Semesters (2 Years)
Offered:Summer
Fall
Winter
Credential Awarded:Ontario College Diploma

Program Description

This Global Tourism Business Specialization diploma program is designed to provide you with the skills necessary for roles in an industry that is business focused and service-driven. Studies will emphasize growing and honing your business and entrepreneurial skills while developing, promoting and selling global tourism products and services. You'll gain the ability to approach the industry with a solid grounding in business and apply your service leadership skills to creating exceptional customer experiences. The ability to innovate, develop tourism destinations and implement exciting new tourism services in a global marketplace will set you apart and give you that competitive edge.

The business of Global Tourism encompasses five interdependent industry groups: accommodations, food and beverage services, recreation and entertainment, transportation and travel services – making the tourism sector a large contributor to economic growth in Ontario, Canada and the world. As such the tourism industry provides graduates with a diverse range of employment opportunities nationally and internationally.

In semester two of the program you can continue your studies in the Global Tourism Business Specialization or switch to the Meeting, Conventions and Events Specialization, also a two-year diploma. Switching is easy with a common first semester in both programs.

Get the Look. Get the Experience:

Studying and working in the Seneca uniform, will allow you to become practiced in formal, occupation-specific presentation and prepare you for the working world. *You'll also benefit from 150 hours of valuable field placement work experience as well as an opportunity to take an optional co-op placement – allowing you to network and build industry connections ahead of graduation.

*As a student in this program you will need to purchase a uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience and success.

International Travel/Study Abroad

As a student in the Tourism – Services Management programs you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Federal Institute of Ceará (IFCE) - Forteleza, Brazil
  • Zulu Nyala Game Lodge - South Africa
  • Les Roches International School of Hotel Management - Switzerland
  • Select Mobile Intensive Learning Opportunities in the Caribbean, Europe, or Baltics

Field Placement

You'll complete 150 hours of unpaid placement in the fourth semester in one of the tourism and travel segments. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before accepting a field placement position.

Industry Partnerships

Industry partners that employ our students for field placement and employment upon graduation are Active Travel, AirMiles/Loyalty Group, Merit Travel, Transat Holidays, Expedia Cruiseshipcenters, Carlson Wagonlit Travel, Victours, Royal Caribbean International Cruise Line, Donalda Club, Fairmont Hotels, Air Canada Vacations, Trafalgar Tours, Sunwing Airlines, American Express, CAA Travel, Sears Travel, Thomas Cook Travel, Tai Pan Tours, G Adventures, Sunquest Vacations, Goway Travel, Marlin Travel, Mariposa Cruise Line, Conquest, Contiki, Encore Cruises, Sheraton Hotels, Vision 2000 Travel Group, Jazz Aviation, WestJet, Porter Airlines, and Tour East Holidays, Holiday Inn Express & Suites Newmarket, Sea2Sky Travel, TNT Tours, Centre Holidays, Residence Inn by Marriott.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

Fees

Loading Tuition Costs

Your Career

The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca's Tourism - Services Management – Global Tourism Business Specialization (GTB) program prepares you to explore exciting business careers in the following areas: resorts, hotels, cruise lines, airlines, tourism development and marketing organizations, travel information centres, national parks and campgrounds, tourism attractions, festivals and event planners, tour organizations, ground transportation, in-bound tourism, travel retailers, destination specialist, and internet travel retailer.

Affiliations/Associations

  • Association of Corporate Travel Executives (ACTE)
  • Association of Canadian Travel Agencies (ACTA)
  • Cruise Line International Association (CLIA)
  • Global Business Travel Association (GBTA)
  • International Society of Travel and Tourism Educators (ISTTE)
  • Meeting Professionals International (MPI)
  • Travel Industry Council of Ontario (TICO)
  • Tourism Industry Association of Canada (TIAC)
  • Tourism Toronto

Transfer Credit/Pathways

The Degree and Credit Transfer Office provides a number of services for students continuing their education at Seneca, and for graduating students considering degree transfer options.

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at various post-secondary institutions. Please refer to the Degree Transfer Guide for more information.

Transfer Credit may be granted for courses deemed equivalent to courses at Seneca that have been completed at recognized postsecondary institutions. Additional information is available online.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

Also see: English and General Education requirements.

2017/2018 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
TCS200 Computer Applications for Tourism
TIS101 Tourism Applications
TRV103 North American Tourism Destinations
TRV106 Reality Tourism Career Planning
 
Semester 2
MRK233 Marketing
TAC300 Tourism Finance
TRV202 Leisure Tourism Services
TRV203 International Tourism Destinations
TRV204 Tourism Operations
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
ECO332 Global Economic Impact of Tourism
HTM330 Human Resource Management
MRK335 Sales and Relationships Management
TRV303 Tourism Research and Development
CPP200 Co-op Professional Practice (co-op option only)
plus: Professional Option Course
plus: General Education Course
 
Semester 4
BUS433 Strategic Services Management
BUS434 Tourism Entrepreneurship
MRK436 Marketing Attractions and Destinations
TIS200 Career Preparation/Placement
TRV301 Legal Liability and Risk Management
plus: General Education Course
 
Professional Options
HTM406 Sommelier: An Introduction
HPL350 Meetings and Incentives
HTM404 International Hotel Management
HTM408 Voluntourism and International Development
MLT400 Mile Intensive Learning Experience Tourism
TCS300 Cruise Specialist
TEA300 Eco-Adventure Tourism
TSA200 Tourism Software Applications
TSA300 Amadeus Reservation Specialist

2016/2017 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
TCS200 Computer Applications for Tourism
TIS101 Tourism Applications
TRV103 North American Tourism Destinations
TRV106 Reality Tourism Career Planning
 
Semester 2
MRK233 Marketing
TAC300 Tourism Finance
TRV202 Leisure Tourism Services
TRV203 International Tourism Destinations
TRV204 Tourism Operations
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
ECO332 Global Economic Impact of Tourism
HTM330 Human Resource Management
MRK335 Sales and Relationships Management
TRV303 Tourism Research and Development
CPP200 Co-op Professional Practice (co-op option only)
plus: Professional Option Course
plus: General Education Course
 
Semester 4
BUS433 Strategic Services Management
BUS434 Tourism Entrepreneurship
MRK436 Marketing Attractions and Destinations
TIS200 Career Preparation/Placement
TRV301 Legal Liability and Risk Management
plus: General Education Course
 
Professional Options
HTM406 Sommelier: An Introduction
HPL350 Meetings and Incentives
HTM404 International Hotel Management
HTM408 Voluntourism and International Development
MLT400 Mile Intensive Learning Experience Tourism
TCS300 Cruise Specialist
TEA300 Eco-Adventure Tourism
TSA200 Tourism Software Applications
TSA300 Amadeus Reservation Specialist

2015/2016 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
TCS200 Computer Applications for Tourism
TIS101 Tourism Applications
TRV103 North American Tourism Destinations
TRV106 Reality Tourism Career Planning
 
Semester 2
MRK233 Marketing
TAC300 Tourism Finance
TRV202 Leisure Tourism Services
TRV203 International Tourism Destinations
TRV204 Tourism Operations
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
ECO332 Global Economic Impact of Tourism
HTM330 Human Resource Management
MRK335 Sales and Relationships Management
TRV303 Tourism Research and Development
CPP200 Co-op Professional Practice (co-op option only)
plus: Professional Option Course
plus: General Education Course
 
Semester 4
BUS433 Strategic Services Management
BUS434 Tourism Entrepreneurship
MRK436 Marketing Attractions and Destinations
TIS200 Career Preparation/Placement
TRV301 Legal Liability and Risk Management
plus: General Education Course
 
Professional Options
HTM406 Sommelier: An Introduction
HPL350 Meetings and Incentives
HTM404 International Hotel Management
HTM408 Voluntourism and International Development
MLT400 Mile Intensive Learning Experience Tourism
TCS300 Cruise Specialist
TEA300 Eco-Adventure Tourism
TSA200 Tourism Software Applications
TSA300 Amadeus Reservation Specialist

Contact Us

www.senecacollege.ca/school/tourism
Admissions Advisors:
Domestic Admissions Advisor: Cindy Cyrus
(416) 491-5050 Ext. 22806
Cindy.Cyrus@senecacollege.ca
International Admissions Advisor: Lerna Francisco
(416) 491-5050 Ext. 22758
Lerna.Francisco@senecacollege.ca
Registration & Records Advisor:
  Marc Combetto
(416) 491-5050 Ext. 77435
Marc.Combetto@senecacollege.ca
Student Advisors:
Student Advisor: Izabela Loranty
(416) 491-5050 Ext. 77547
Izabela.Loranty@senecacollege.ca
Program Coordinator: Catherine Griffith-Mills
(416) 491-5050 Ext. 77405
Catherine.Griffith-Mills@senecacollege.ca
Co-op Coordinator: Kim Adshade
(416) 491-5050 Ext. 77622
Kim.Adshade@senecacollege.ca
Program Chair: Angela Zigras
(416) 491-5050 Ext. 77531
Angela.Zigras@senecacollege.ca
Additional Contacts:
  Financial Aid & Awards
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