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Tourism - Services Management - Travel Services Specialization

Tourism - Services Management - Travel Services Specialization

(Optional Co-op)

Program Code:TIS
Campus:Markham
Duration:4 Semesters (2 Years)
Offered:Summer
Fall
Winter
Credential Awarded:Ontario College Diploma

Program Description

Seneca's Tourism - Services Management - Travel Services Specialization diploma program is designed to provide you with an understanding of the skills, knowledge and attitudes required to work in the leisure, cruise and corporate travel sectors. Emphasis is placed on developing and honing your business skills in marketing, professional selling, negotiation, computer reservation and tourism geography. You will study and work in the Seneca uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation and prepared for the real world*. Best of all, as a student of the TIS program, you will gain 150 hours of valuable field placement work experience as well as an opportunity to take an optional co-op placement. Prior to graduation and launching your professional career you will write the Association of Canadian Travel Agencies', Travel Counsellor Certification*.

In semester two of the program you can opt to continue your studies in Tourism Services or select to specialize in Meeting, Conventions and Conferences**.

* As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

** Students successfully completing the Tourism and Travel diploma program specializing in Meeting, Conventions and Conferences, will graduate with a Tourism and Travel diploma.

International Travel/Study Abroad

As a student in the TIS program you are eligible to apply to study abroad in your fourth semester at one of the following international institutions:

  • Fernwood Business School – Aspire Group in Pretoria, South Africa
  • Zulu Nyala Game Lodge – South Africa
  • Swiss Hotel Management School – Montreaux, Switzerland.

Industry Partnerships

Industry partners that employ our students for field placement and employment upon graduation are Active Travel, AirMiles/Loyalty Group, Merit Travel, Transat Holidays, Expedia Cruiseshipcenters, Carlson Wagonlit Travel, Victours, Royal Caribbean International Cruise Line, Donalda Club, Fairmont Hotels, Air Canada Vacations, Trafalgar Tours, Sunwing Airlines, American Express, CAA Travel, Sears Travel, Thomas Cook Travel, Tai Pan Tours, G Adventures, Sunquest Vacations, Goway Travel, Marlin Travel, Mariposa Cruise Line, Conquest, Contiki, Encore Cruises, Sheraton Hotels, Vision 2000 Travel Group, Jazz Aviation, WestJet, Porter Airlines, and Tour East Holidays, Holiday Inn Express & Suites Newmarket, Sea2Sky Travel, TNT Tours, Centre Holidays, Residence Inn by Marriott.

Field Placement

As part of your program credit hours, you will complete 150 hours of unpaid field placement in the fourth semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third-semester subjects before accepting a field placement position.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent with:
    • Grade 12 English: ENG4(C) or ENG4(U)
  • OR Mature Student Status (age 19 or older) with the above prerequisite course(s), their equivalent(s) or appropriate Academic and Career Entrance (ACE) Certificate program credits (see Academic Upgrading).

NOTE

  • Although not required for admission, Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics: (U) or (M) are recommended for your success in the program.

Fees

Loading Tuition Costs

Your Career

The tourism industry continues to be one of the largest and fastest growing sectors of the Canadian economy. In Canada there are more than 60,000 tourism businesses employing approximately 1.2 million people. Seneca’s Tourism - Services Management - Travel Services Specialization (TIS) program prepares you to explore exciting business careers in the following areas: corporate travel specialist, ground transportation, in-bound tourism, hospitality, ship and cruise service, travel retailers, event specialist, tour operators, home-based travel counsellor, convention/conference/meeting planner assistant, destination specialist, wedding planner and internet travel retailer.

Transfer Pathways

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):

Toronto

University/CollegeDegrees Available
Ryerson University• Bachelor of Commerce, Hospitality Tourism Management

Ontario

University/CollegeDegrees Available
Wilfrid Laurier University• Honours Bachelor of Arts

Canada

University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in Global Tourism Management
• Bachelor of Arts in International Hotel Management

U.S.

University/CollegeDegrees Available
Davenport University• BBA – Marketing or Sport Management

International

University/CollegeDegrees Available
Swiss Education Group• Swiss Higher Diploma in International Hotel and Tourism Management (IHTM), to Bachelor (Honours) of Arts in Hospitality and Tourism Management

Affiliations/Associations

  • Association of Corporate Travel Executives (ACTE)
  • Association of Canadian Travel Agencies (ACTA)
  • Cruise Line International Association (CLIA)
  • Global Business Travel Association (GBTA)
  • International Society of Travel and Tourism Educators (ISTTE)
  • Meeting Professionals International (MPI)
  • Travel Industry Council of Ontario (TICO)
  • Tourism Industry Association of Canada (TIAC)
  • Tourism Toronto

Field Placement Education

You'll complete 150 hours of unpaid placement in the fourth semester in one of the tourism and travel segments. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester courses before accepting a field placement position.

Important Academic Dates

Please take a few moments to view Important Academic Dates for your relevant term.

Courses

Please select the curriculum from the Academic Year in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2016/2017 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
TCS200 Computer Applications for Tourism
TIS101 Tourism Applications
TRV103 North American Tourism Destinations
TRV106 Reality Tourism Career Planning
 
Semester 2
HTM330 Human Resource Management
MRK233 Marketing
TRV202 Leisure Tourism Services
TRV203 International Tourism Destinations
TRV204 Tourism Operations
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
MRK335 Sales and Relationships Management
TCS300 Cruise Specialist
TRV301 Legal Liability and Risk Management
TRV302 Travel Services Operations
TSA200 Tourism Software Applications
CPP200 Co-op Professional Practice (co-op option only)
plus: General Education Course
 
Semester 4
TIS200 Career Preparation/Placement
TRV401 Global Business Travel Management
TRV402 The Travel Professional
TSA300 Amadeus Reservation Specialist
plus: General Education Course

2015/2016 Academic Year

Semester 1
EAC150 College English
HSP101 Service Leadership
TCS200 Computer Applications for Tourism
TIS101 Tourism Applications
TRV103 North American Tourism Destinations
TRV106 Reality Tourism Career Planning
 
Semester 2
HTM330 Human Resource Management
MRK233 Marketing
TRV202 Leisure Tourism Services
TRV203 International Tourism Destinations
TRV204 Tourism Operations
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
MRK335 Sales and Relationships Management
TCS300 Cruise Specialist
TRV301 Legal Liability and Risk Management
TRV302 Travel Services Operations
TSA200 Tourism Software Applications
CPP200 Co-op Professional Practice (co-op option only)
plus: General Education Course
 
Semester 4
TIS200 Career Preparation/Placement
TRV401 Global Business Travel Management
TRV402 The Travel Professional
TSA300 Amadeus Reservation Specialist
plus: General Education Course

2014/2015 Academic Year

Fall 2014 & Winter 2015

Semester 1 Course Name Hrs/Wk
EAC150 College English 3
TDC100 Top Destinations for Canadian Travellers 3
TIS101 Tourism Applications 3
TIS152 Introduction to the Tourism Industry and Careers 3
TMS100 Exceptional Customer Care 3
TRT100 Reality Tourism 2
 
Semester 2 Course Name Hrs/Wk
LTS307 Leisure Travel Specialist 3
TCS200 Computer Applications for Tourism 2
TDC200 World Destinations for Canadian Travellers 3
THL100 The Hotel Business 2
TMS200 Marketing for Tourism 3
TOC317 Tour Operating and Consolidators 3
TRL300 Introduction to Business 3
CPP100 Co-op Professional Theory (co-op option only) 1
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3 Course Name Hrs/Wk
CAP300 Career Planning 1
TAC300 Tourism Finance 3
TMS300 Selling for Tourism 4
TCS300 Cruise Specialist 3
TRL200 Ontario Travel Industry Act 1
TSA200 Tourism Software Applications 3
CPP200 Co-op Professional Practice (co-op option only) 1
plus: Professional Option Course
plus: General Education Course
 
Semester 4 Course Name Hrs/Wk
HTM330 Human Resource Management 3
HTM430 Supervision and Leadership in Hospitality 3
TIS200 Career Preparation / Placement 3
plus: Professional Option Course
plus: General Education Course
 
Professional Options:
HPL325 Event Planning
HTM404 International Hotel Management
HTM405 Catering Management
HTM406 Sommelier: An Introduction
HTM408 Voluntourism and International Development
MLT400 Mile Intensive Learning Experience Tourism
TEA300 Eco-Adventure Tourism
TSA300 Amadeus Reservation Specialist

Summer 2015

Semester 1
EAC150 College English
TDC100 Top Destinations for Canadian Travellers
TIS101 Tourism Applications
TIS152 Introduction to the Tourism Industry and Careers
TMS100 Exceptional Customer Care
TRT100 Reality Tourism
 
Semester 2
LTS307 Leisure Travel Specialist
TCS200 Computer Applications for Tourism
TDC200 World Destinations for Canadian Travellers
TMS200 Marketing for Tourism
TOC317 Tour Operating and Consolidators
CPP100 Co-op Professional Theory (co-op option only)
plus: General Education Course
 
Co-op Work Term
CWT100 Co-op Work Term (co-op option only)
 
Semester 3
CAP300 Career Planning
TAC300 Tourism Finance
TMS300 Selling for Tourism
TCS300 Cruise Specialist
TRL200 Ontario Travel Industry Act
TSA200 Tourism Software Applications
CPP200 Co-op Professional Practice (co-op option only)
plus: Professional Option Course
plus: General Education Course
 
Semester 4
HTM330 Human Resource Management
HTM430 Supervision and Leadership in Hospitality
TIS200 Career Preparation / Placement
plus: Professional Option Course
plus: General Education Course
 
Professional Options:
HPL325 Event Planning
HTM404 International Hotel Management
HTM405 Catering Management
HTM406 Sommelier: An Introduction
HTM408 Voluntourism and International Development
MLT400 Mile Intensive Learning Experience Tourism
TEA300 Eco-Adventure Tourism
TSA300 Amadeus Reservation Specialist

Contact Us

www.senecac.on.ca/school/tourism
Admissions Advisors:
Domestic Admissions Advisor: Cindy Cyrus
(416) 491-5050 Ext. 22806
Cindy.Cyrus@senecacollege.ca
International Admissions Advisor: Lerna Francisco
(416) 491-5050 Ext. 22758
Lerna.Francisco@senecacollege.ca
Registration & Records Advisor:
  Yuliya Krasko
(416) 491-5050 Ext. 77434
Yuliya.Krasko@senecacollege.ca
Program Contacts:
Student Advisor: Izabela Loranty
(416) 491-5050 Ext. 77547
Izabela.Loranty@senecacollege.ca
Program Coordinator: Catherine Griffith-Mills
(416) 491-5050 Ext. 77405
Catherine.Griffith-Mills@senecacollege.ca
Co-op Coordinator: Kim Adshade
(416) 491-5050 Ext. 77622
Kim.Adshade@senecacollege.ca
Program Chair: Angela Zigras
(416) 491-5050 Ext. 77531
Angela.Zigras@senecacollege.ca
Additional Contacts:
  Financial Aid & Awards
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Tourism and Travel

Meisha, a graduate of Tourism and Travel, talks about the program and deciding to continue her education via Seneca's pathways to university.
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