| Initiatives for 2012-13 |
Performance indicators/ measurable outcomes |
Projected Status Update as of March 31, 2013 |
| Review Seneca's endowment and investment policies and practices to ensure sustainability and predictability of student support. |
Revised investment and disbursement policies approved and implemented. |
In Progress: Draft policies developed. |
| Ensure timely delivery of financial assistance to students. |
Working group with student representation established to review financial aid policies. Plan developed to streamline delivery of assistance. |
In Progress: Working group established and policies under review. |
| Continue analysis of factors affecting completion rates and satisfaction-related Key Performance Indicators. |
Report on students entering Seneca with previous university experience completed and data baseline developed. |
Achieved: Report completed and baseline data confirmed. |
| Early warning system for students in academic distress pilot completed. Fall 2012 semester results evaluated. |
Rescheduled: Pilot extended into 2013-14. |
| At least 200 staff trained on enhanced supports/approach for First Generation students. |
Not Achieved: Change in direction for staff training occurred. |
| College University Consortium Council-approved transfer research project completed in summer 2012. |
Rescheduled: Project timelines revisited and further opportunities explored. |
| Provide meaningful orientation supports for students. |
Orientation practices across all campuses reviewed with aim of ensuring common, meaningful orientation experience. Standardized approach developed in consultation with Dean of Students, Events Team and the Seneca Student Federation. |
Achieved: Improved orientation events held across all campuses reflecting a coordinated, cross-college approach. More program changes planned to include greater participation by individual schools. |
| Increase mentoring opportunities for students and alumni. |
Online mentoring portal to connect students and alumni created and promoted. |
Achieved: Online mentoring program developed, promoted and launched. 596 alumni, current students and employees are members as of March 2013. |
| Move forward with the integration of student services. |
Completion of operational planning supporting the achievement of 2012- 17 Strategic Plan's priority areas. |
In Progress: Operational planning is ongoing due to staffing changes. |
| Expansion of student success programs across all Seneca campuses. |
Achieved: Increased Student Success initiatives launched at all campuses, including workshops and pre-advisement services through the Foundations for Success program. |
| New student services centre launched for Fall 2012 to deliver "first stop shopping" for students with multiple student services relocated and clustered in renovated space at Newnham. |
Achieved: New Student Services centre launched in May 2012. More students now utilizing services colocated in one area at the Newnham Campus. In Fall 2012, more than 1,000 students attended one-on-one service appointments and workshops in the renovated space. |
| Review approach to student health, counseling and disability services. |
Evaluation completed and new service delivery model for student health, counseling and disability services created based on best practices. |
In Progress: New service delivery model developed for the disability services including standards of operating practice. Student health and counseling services model evaluation delayed due to staffing changes. |
| Create new Student Life facilities in alignment with Seneca's Campus Master Plans. |
Functional space program created for King build based on consultations with the Seneca Student Federation and Seneca Athletic Association. Design consultations held. Newnham Student Build plans advanced. |
Achieved: King Campus functional space program and blocking and stacking completed. |
| Enhance technology across Seneca campuses. |
Wireless upgrades completed for 4 main campuses. Consultations held with the Seneca Student Federation and Centre for Academic Excellence to identify potential wireless access improvements. |
Achieved: Number of users accessing wireless doubled. Significant decrease in wirelessrelated issues reported. |
| New student email system implemented (Microsoft Office 365 for Education). |
Achieved: New email and instant message system, including online file storage, and web-based access for students successfully launched. |
| Virtual desktop and virtual application pilot project initiated in collaboration with Seneca Student Federation and Centre for Academic Excellence. |
In Progress: Work continues on virtual desktop delivery across College systems. Ongoing into 2013-2014. |
| Seneca Mobile application for students released. |
Achieved: A Seneca app for iPhone, Blackberry and Android phones was launched in May 2012. |
| Increase functionality of One Card system for students and employees. |
Move to 'cashless' option for photocopying, food services, bookstore and vending machines achieved. |
In Progress: Revamped OneCard system introduced. Expansion of use to campus bookstores and food services ongoing into 2013-14. |
| Improve transitions and supports for international students |
10 per cent of international students to participate in 'Cultural Orientation for Academic Success' program. |
In Progress: Metrics currently being collected to evaluate program success. |
| Participate in the international student barometer survey. Identify areas for improvement based on survey results and create actions plans to address issues raised. |
In Progress: Survey participation underway. |
| Online Student Mentoring in Life and Education program for international students piloted. |
In Progress: Web-based Student Mentoring in Life and Education program helped to share student services information to international students. 5 international mentors and 6 mentees involved in the pilot with students benefiting from telephone, inperson and email interactions. |
| Implement systematic approach to promoting Seneca's successes |
Review of internal and external communication strategies and materials completed. |
Achieved: Comprehensive external review of marketing and communications strategies and materials completed. |
| Social media activities embedded in all communication strategies. |
In Progress: Social media strategy terms of reference developed with strategy to be completed in 2013-14. |
| Review positioning of Seneca's brand and ensure alignment with 2012-17 Strategic Plan. |
Advertising agency selected and new campaign developed and launched. |
In Progress: Advertising agency secured and creative process underway. |
| Redevelopment of Seneca website based on completed web audit and additional stakeholder feedback. |
Achieved: New website template created, tested and launched. |
| Promote our faculty, alumni and partners' contributions. |
At least one academic event held per term featuring activities/work/research of Seneca staff and at least one involving external participants. |
Achieved: More than 40 divisional events held with support of advancement. |
| New alumni advisory group launched. Divisional alumni events held as part of the Pillar Sponsorship program. |
In Progress: Alumni Council mandate and terms of reference approved; recruitment strategies developed and launched. Formal Alumni Council launch event to be held in Fall 2013. |
| Leverage technological capacity to reach out more effectively to our communities. |
Mobile application platform to promote services and disseminate information to alumni introduced. |
Achieved: A Seneca app for iPhone, Blackberry and Android phones was launched in May 2012. |
| Social media involvement across the college increased. |
Achieved: Increase in social media activity on Facebook and Twitter has resulted in approximately 16,000 new likes and followers across Seneca's official accounts. Social media strategy currently in development. |
| Provide timely communication about new philanthropic investments. |
Annual stewardship and accountability reports for major philanthropic investment accounts delivered. |
Achieved: Annual giving report published and distributed to all alumni, donors and friends. |
