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MRK645 - Building and Maintaining Customer Relationships

This course is intended to develop your understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourage customers to return. It will be of interest to anyone who works with customers, either internal or external, on a daily basis.


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Contacts

Julie
Program Assistant
julie.clark@senecacollege.ca
416491505022797