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Overview

This program provides students with relevant administrative and high-level technological skills to meet the demands of the current and emerging business environments.

This program is designed for:

  • People who have graduated from an Office Administration Program, or have several years of documented work experience in the secretarial field or office administration field
  • Individuals who are interested in entry-level supervisory or managerial office positions, as well as those who are currently in related positions and are seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices

Administrative Assistants are valuable members of the management team. They assist in the policy-making, planning, and coordination of day-to-day activities of their department/division or company. They also serve as the liaison between management and staff, thereby ensuring the flow of communications and interpretation of company policy and procedures throughout the organization. Administrative Assistants are employed by municipal, provincial and federal government offices, business and industry, as well as accounting and legal firms.

Information Session

New students are invited to attend an information session.

Entry Requirements

Determined through an English Assessment, students must be assessed at a minimum placement of ESL934 or EAC149.

Prerequisites

It is your responsibility to ensure that program requirements and course prerequisites as outlined are met. Prerequisites are included for your academic protection. Knowledge of the prerequisite material is assumed by your instructor and instruction will proceed accordingly. Students lacking prerequisites not only jeopardize their own ability to succeed but present unnecessary interruption. If you lack appropriate prerequisites (or Transfer Credit for the prerequisite course) you may be asked to withdraw or transfer to a more appropriate course with the risk of academic/financial penalty.


Filter Classes: In Class     Online     Correspondence     Hybrid     Availability   


Curriculum

SST051
Grammar is Important
Availability
 

Prerequisite(s):

Students must enrol for English Assessment and with a placement result of EAC149 or ESL934 are eligible to enrol in SST051

Corequisite(s):

May be taken concurrently with KIP103

This course is designed for students who are either hoping to be or already employed in an office setting, and are responsible for the preparation of correspondence where they are expected to correct grammatical errors as well as spell and punctuate correctly. Students begin with simple exercises to identify subjects and verbs, and work towards producing and correcting more complex sentences, including punctuation. Numerous proofreading exercises of varying degrees of difficulty help improve vocabulary, reading ability, and grammar.




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OLS101
Office Language Skills
Availability
 

Prerequisite(s):

Grammar is Important (SST051)

This course is a practical application and expansion of the grammar and proofreading skills acquired in Grammar is Important. The course focuses on the organization and content of written office communications. Students learn to write letters and memos that respond effectively and appropriately to a variety of typical business situations. Students must use correct vocabulary, grammar, and punctuation in all assignments.




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OCA303
Office IV: Excel
Availability
 

Prerequisite(s):

Office Computer Applications I (OCA103)

Students continue to improve upon their ability to manipulate software within the Windows environment as they learn the basic features of Excel. In the second part, students learn to enhance a worksheet and chart and to work with multiple worksheets in a workbook. They study financial functions including data tables, amortization schedules and hyperlinks.




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OCA403
Office V: Access
Availability
 

Prerequisite(s):

Office IV: Excel (OCA303)

Students learn to work effectively in a simulated computerized business environment by working through case studies. Students produce complex databases, merge data between Access and Word, and develop on-screen presentations in order to analyze data in typical business situations using features of Microsoft Access to create, edit, sort, query and maintain a database; create report forms; Object Linking and Embedding (OLE) fields, hyperlinks, subforms, and macros.




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OCA603
Office VI: Desktop Publishing
Availability
 

Prerequisite(s):

Proficiency in Microsoft Word, Excel, Access

Students are introduced to the fundamentals of desktop publishing features in Word and Microsoft Publisher 2007.




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EAC312
Business Verbal Communications
Availability
 

Prerequisite(s):

A strong command of English is required.

This course is designed to meet the needs of business people who need to improve their presentation skills, their one-on-one verbal communication, and their ability to instruct, inform, motivate, and sell their ideas in the office or around the boardroom table.




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COM470
Interpersonal Communication
Availability
 

Corequisite(s):

EAC149

This course introduces necessary underlying concepts in understanding interpersonal communication. It encourages students to examine their own self-concepts, self-esteem and perception processes while learning about how these can interfere with the development of positive relationships. Students will learn the basic skills and competencies required for effective interpersonal relationships. They examine the ways in which relationships are initiated and maintained, and how they sometimes deteriorate. Finally students learn of the challenges involved in interpersonal communications.




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Choose 1 elective

ACC120
Accounting Basics I
Availability
 

Prerequisite(s):

No required prerequisite, but students should have Grade 12 English and Mathematics or equivalent

This course introduces the student to how accounting information is used by, and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Throughout the course, students will be introduced to generally accepted accounting principles, the interpretation and preparation of financial statements and how this information is recorded in the various business records.




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HRM701
Introduction to Human Resources Management
Availability
 

This course is a comprehensive overview of modern day personnel and human resource management. This course will introduce the diverse components of human resource functions and its role in the current business environment. Case study analysis will be used to link the theory to the practical situations that occur in Human Resources. Topics to be covered are: the business environment, recruitment and selection, employee development and evaluation, compensation and benefits, employee rights, safety and representations and strategic issues and challenges in Human Resources Management, in both domestic and global environments.




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MRK320
Marketing: Effective Selling
Availability
 

A career in selling can focus on either industrial or retail sales. This course deals primarily with industrial selling using ethical and logical techniques that many successful salespeople use in their careers.




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MRK645
Building and Maintaining Customer Relationships
Availability
 

This course is intended to develop your understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourage customers to return. It will be of interest to anyone who works with customers, either internal or external, on a daily basis.




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The Administrative Assistant program requires students to demonstrate a keyboarding speed of 50 net words per minute in order to graduate. Students can register in KIP010 to improve their speed or practice on their own and take PRE022 to record their speed.

Credit for Prior Learning

Prior Learning Assessment

Earn college credits for what you already know!
Prior Learning Assessment is a method of assessing and recognizing learning that is equal to college level learning, but has been gained outside a traditional classroom (through work experience, volunteering, outside study, etc.). If you can prove that the knowledge you have gained meets the outcomes of a Seneca course, then credit will be awarded.

How does the PLA process work?
Prior Learning is demonstrated through a "challenge" process. The process measures learning through a variety of methods which may include tests, portfolio assessment, interviews, demonstrations, essays, and work samples. The method used will be determined in consultation with a Program Coordinator.
For more information and to determine if you are eligible for PLA, please call the Program Coordinator.

The process may take from 6 to 8 weeks.

Note: Not all courses can be challenged. For more information go to PLA website or contact your Program Coordinator.

Transfer Credit (Advanced Standing)

Many students who enter Seneca College will have earned academic credits in post-secondary educational institutions which they may be able to apply toward completion of a Seneca College program.

Requests for Transfer Credit must be for a specific course and must be accompanied by an official transcript and course outline. A minimum grade of "C" (60 percent) is generally required for a course to be considered for Transfer Credit.

Download a Transfer Credit Request form. An official copy of your transcript and applicable detailed course outlines should be attached and submitted. Please note it may take 4 to 6 weeks for a Transfer Credit decision.

More Information

Please visit the Degree and Credit Transfer Office.

Graduation

If you meet all program requirements and become eligible for a Certificate, Diploma or Degree you must inform the Registrar by completing a Graduation Application form and paying the fee. Forms are available at the Registration office and online.

Certificates and diplomas are issued twice a year: Fall (October) and Spring (June). Graduation Application forms must be received no later than July 31 (for Fall Convocation), November 30 or March 31 (for Spring Convocation).

Schedule

Subject Code

Semester

             Winter         

Spring/Summer     

            Fall                    

SST051

Y

Y

Y

OLS101

Y

Y

Y

OCA303

Y

Y

Y

OCA403

   

Y

OCA603

Y

Y

 

EAC312

Y

Y

Y

COM470

Y

Y

Y

Program Contacts

Marianne Tang
Part-time Program Assistant
Marianne.Tang@senecacollege.ca
416-491-5050 ext.22536


Dedra Profitt
Program Coordinator
Dedra.Profitt@senecacollege.ca
416-491-5050 ext.22635


Information Session

New students are invited to attend an information session.