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Association of Administrative Professionals

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Overview

The Association of Administrative Professionals is a Canadian chartered non-profit organization founded in 1951 with a three-fold purpose:

  1. To establish a national standard of qualifications for administrative assistants and senior office personnel
  2. To reach this standard by providing advanced education
  3. To make management aware of the fully qualified administrative assistants' value

Seven courses must be completed successfully within seven years to qualify for the Qualified Administrative Assistant (QAA) designation and certificate. For more information please visit the Association of Administrative Professionals website.


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Courses

Compulsory Courses

MGS600 OR LED600
 
MGS600
Management Studies: Supervision
Availability
 

Present or beginning line or staff supervisor, first-line managers and junior administrators will be interested in current management concepts as they are applied to the day-to-day supervisory function. A variety of practical exercises, case studies, simulations and presentations are utilized. Students learn how to assess and develop their capabilities as supervisors, as team members interacting with others, and as communicators.




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LED600
Adaptive Leadership In Action
Availability
 

This is a hands-on course that takes current real world business situations and applies the concepts of adaptive leadership in order to improve individual, team and organizational performance. This course utilizes lectures, hands-on workshops, extensive classroom discussions, guest speakers and interactive student participation as real-world, day-to-day leadership situations are explored in detail.




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EAC150 OR EAC894
 
EAC150
College English
Availability
 

Prerequisite(s):

Placement via English Assessment, or successful completion of ESL934, EAP 500, or EAC149.

College English is an introductory college writing and reading course fundamental to successful college studies. Through a variety of assignments and classroom activities, students strive to develop the rhetorical and analytical skills essential to their success as communicators in college and upon graduation. Fiction and nonfiction are central vehicles for teaching writing.




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EAC894
Business Writing
Availability
 

Prerequisite(s):

EAC150 or equivalent

The ability to write clearly and directly is highly prized in organizations. In order to succeed in today's information overload world, writers must be able to effectively articulate ideas quickly, clearly and concisely in proposals, emails, reports, memos, project plans and through social media. This course focuses on creating professional-quality documents for realistic business situations, with an emphasis on audience analysis, appropriateness and editing. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy and jargon, and e-correspondence in an "organizational" setting.




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HRM742
Business Management & Organizational Behaviour
Availability
 

Prerequisite(s):

None.
However, it is recommended that students begin their studies with HRM701, Introduction to Human Resources Management, if they plan to pursue the Human Resources Management Graduate Certificate.

This course is an examination of the contemporary Canadian business environment, organization, leadership and management decision process which influences the behaviour of individuals and groups. Increased global competition, technological change and the rising expectations of both employees and employers have underlined the need for better and more effective leadership. This course provides a better understanding of this process.




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Elective Courses - Select 4

ACC120 AND ACC220
 
ACC120
Accounting Basics I
Availability
 

Prerequisite(s):

No required prerequisite, but students should have Grade 12 English and Mathematics or equivalent

This course introduces the student to how accounting information is used by, and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Throughout the course, students will be introduced to generally accepted accounting principles, the interpretation and preparation of financial statements and how this information is recorded in the various business records.




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ACC220
Accounting Basics II
Availability
 

Prerequisite(s):

ACC120 - Accounting Basics I

In this second of the two introductory accounting courses, students will expand their understanding of accounting principles and concepts while covering specific topics including: accounts receivable, capital assets, corporations' shareholders' equity, and bonds payable. Preparation of the Statements of Retained Earnings and Changes in Financial Position will also be covered. Finally, the students will expand their understanding of the role of financial statement users by studying financial statement analysis.




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ALW380
Business Law for Accounting
Availability
 

Prerequisite(s):

EAC150

This course will provide an introduction to Canadian Business Law with an emphasis on legal issues relevant to accounting. Topics will include: the Canadian legal system, tort law and professional liability, contract law, specific commercial contracts (including sale, insurance and employment), negotiable instruments and security interests and partnerships and corporations. Students will develop an ability to recognize and respond appropriately to legal situations that occur in an accounting environment.




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MSC312 OR SMD101
 
MSC312
Advanced Business Software Applications
Availability
 

Prerequisite(s):

SMS210 - Microcomputer Applications For Business

Students expand their knowledge of relational database management systems as tools for business decision making. (Design and create micro computer database systems which incorporate more advanced features and then use the data structures to achieve advanced queries, custom forms and reports and integration with other software systems.)




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SMD101
Social Media Strategies
Availability
 

Prerequisite(s):

SMD101 is a compulsory credit course for students in the Social Media Communication Graduate Certificate. It is a prerequisite for the remaining courses in the Social Media Communication Graduate Certificate.

This introductory course looks at the various components of using, interacting with, and creating a social media presence. This course stresses the importance of effective textual, visual, audio, and visual communication, alongside the necessity for ethical practices that emphasize privacy and security. Assessing trends highlights how social media is always changing as is our relation to the ideologies social media helps to construct.




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COM470
Interpersonal Communication
Availability
 

Corequisite(s):

EAC149

This course introduces necessary underlying concepts in understanding interpersonal communication. It encourages students to examine their own self-concepts, self-esteem and perception processes while learning about how these can interfere with the development of positive relationships. Students will learn the basic skills and competencies required for effective interpersonal relationships. They examine the ways in which relationships are initiated and maintained, and how they sometimes deteriorate. Finally students learn of the challenges involved in interpersonal communications.




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ECN501 AND ECN502
 
ECN501
Introduction to Principles of Economics - Micro
Availability
 

Corequisite(s):

EAC149

This course introduces the process and principles of microeconomic thought as they have been developed to explain price determination and resource allocation in a mixed market system. The application of microeconomic theory to current and emerging social and economic problems will be considered.




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ECN502
Introduction to Principles of Economics - Macro
Availability
 

Prerequisite(s):

ECN501

Corequisite(s):

EAC149

This course introduces the process and principles of macroeconomic thought as they have been developed to explain the determination of the levels of national income and output, employment, the price level and other macroeconomic aggregates. The implications of these principles of public policy in Canada will be examined in the contexts of money and banking, stabilization efforts, international trade, the structure of the Canadian economy, and responses to the emerging patterns of global competition.




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HRM701
Introduction to Human Resources Management
Availability
 

This course is a comprehensive overview of modern day personnel and human resource management. This course will introduce the diverse components of human resource functions and its role in the current business environment. Case study analysis will be used to link the theory to the practical situations that occur in Human Resources. Topics to be covered are: the business environment, recruitment and selection, employee development and evaluation, compensation and benefits, employee rights, safety and representations and strategic issues and challenges in Human Resources Management, in both domestic and global environments.




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MRK106 AND MRK200
 
MRK106
Marketing I
Availability
 

Prerequisite(s):

EAC150 or equivalent. May be taken concurrently.

Marketing is an approach to business that puts the customer at the centre of its activities and focuses on satisfying customer needs and wants. While marketing is used by both profit and not-for-profit organizations to meet the demands of the market place, this course introduces students to the fundamental marketing concepts used by profit oriented business organizations.




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MRK200
Marketing II
Availability
 

Prerequisite(s):

MRK106 - Introductory Marketing I

This course continues from MARKETING I (MRK106) and relates marketing theory and concepts to the creation of effective marketing strategies and strategic marketing management. This course furthers the study of marketing planning, buyer behaviour and physical distribution. Students will also learn to identify marketing problems and to improve business performance through the application of marketing principles and practices. Using financial metrics, students will evaluate the attractiveness of marketing opportunities and the impact of marketing decision-making in a computer simulated environment.




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ECP700 AND ECP705
 
ECP700
Principles of Conference and Meeting Planning
Availability
 

This introductory course will acquaint students with the fundamental theory, principles and practices involved in meeting / conference planning. It provides an overview of the key functional responsibilities, as well as some of the highlights and pitfalls.




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ECP705
Event Management Strategies
Availability
 

This course enables students to gain understanding and skill in the processes involved in overall management for festivals and events. Critical path, time lines and program administration are explored.




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PMP200
Project Management Tools and Techniques
Availability
 

In today's competitive business environment project management skills must include the ability to deliver projects on time, on budget, and to the satisfaction of the customer. The purpose of this introductory course is to examine the general principals, practices, tools and resources associated with managing a diversity of workplace projects.




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INT202
Statistics
Availability
 

This course provides an introduction to basic statistical concepts and techniques that are common to various disciplines. Statistical methods of data collection, analysis, presentation and interpretation for making generalizations, projections and decisions will be introduced. Both descriptive and inferential techniques will be explored.




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PSY100 AND PSY181 OR LSO260
 
PSY100
Introduction to Psychology
Availability
 

Corequisite(s):

EAC149

The discipline of Psychology is the study of human behaviour. It is concerned with the observation behaviour of an individual and its relationship to unseen mental and physical processes, as well as to external events. Introduction to Psychology will provide a framework within which the student can begin to explore the human personality.




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PSY181
Learning, Thinking and Problem Solving
Availability
 

Corequisite(s):

EAC149

Human behaviour is the result of a complex interaction between the individual person and his or her physical and social environment. This course examines selected knowledge about human behaviour and the use of the knowledge to the individual. Students will learn how to better understand themselves and others and to use psychological theory and research to manage their own lives and their own problems more effectively. The topics covered include: learning theory, learning skills, personality, self-concept, stress, memory, interpersonal relating, and communication.




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LSO260
Principles of Psychology
Availability
 

Prerequisite(s):

ENG106 or equivalent.

As we move through the world and interact with those around us, we all play the role of "psychologist", trying to understand why we and others do what we do, feel what we feel, and think what we think. This course is designed to introduce you to the scientific study of human behaviour and mental processes. By understanding how psychological research is conducted, by examining the evidence that has been accumulated in the field, and by using critical thinking and analysis, it is hoped that the assumptions and intuition you have gained through your own experience with the world will be re-examined and re-evaluated in a new and interesting light. A variety of areas within this broad and fascinating field will be examined. These may include learning, memory, social psychology, developmental psychology, stress and health, personality, and abnormal psychology.




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Effective January 2017, EAC394 will be replaced by EAC894

* Note that English Assessment and Placement is required prior to registration in EAC150. EAC394 requires completion of EAC150.

English Assessment and Placement
The English Assessment and Placement results will be used to determine the appropriate English course that match the student's current skill level.
The English assessment consists of an oral fluency and written component. The oral fluency assessment will consist of specific questions asked to determine level (10 to 15 minutes). The writing assessment allows 1 hour for the student to write a 5 paragraph essay.

Program Contacts

Belinda Becker
Program Assistant
Belinda.Becker@senecacollege.ca
416.491.5050 x22797


Emiliano Introcaso
Academic Program Manager
Emiliano.Introcaso@senecacollege.ca
416-491-5050 ext.24043