Office Administration – Health Services (MES)

This twelve-month diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Through practical, hands-on training you will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.

In three consecutive semesters, you will acquire the skills and knowledge usually offered in a four-semester program. This will allow you to complete the program and access the job market at non-traditional times.

Fluency in English is critical to your success in the program and medical environment. There is a strong focus on communicating effectively from the beginning of the program to graduation.

You must have a keyboarding speed of 50 words per minute to graduate from this program.

• Written communication
• Familiarity with medical terminology
• Transcription
• Organization and time management
• Problem-solving
• Scheduling and task coordination in a healthcare setting
• Proficiency in Microsoft Office applications and specialized medical software

There may be an opportunity for students who meet certain criteria to take part in an unpaid placement to obtain practical experience in a healthcare environment.

• Medical office assistant 

• Medical clinic assistant

• Medical receptionist 

• Hospital unit clerk

• Ward clerk

Employment may be found in health-related setting like hospitals, family health centres, doctors’ offices, physio and occupational therapy clinics, medical laboratories, pharmaceutical companies, long-term care facilities, and government health agencies.